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Do I have to join the Black Business Network to advertise on this website?
Yes. This website showcases the products and services of Black Business Network members only. Choose the Business Membership that is right for you and sign up.
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I am a Network Marketing Distributor in a company that is not Black owned. Can I join?
Yes. Network Marketing distributors are Independent Business Owners, not employees. In other words, you are a Black Business Owner, just like the rest of us. You can become a Black Business Network Business Member and promote your business opportunity, products and/or services.
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What date will my credit card be charged for my monthly membership fee?
Your monthly membership will be charged on your credit card one month from the day that you sign up for a business membership, and each month afterwards.
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Can I change my billing date?
Yes. You can change it by pro-rating your membership fee forward. For instance, if you are currently billed on the 15th and you want to be billing on the 1st of the month (1/2 a month later), then you would pay 1/2 of your monthly membership fee to bring your billing date forward to the first of the next month. Your membership fee would then be billed on the first of the month afterwards. To change your billing date, call our office at (404) 305-0300.
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Is there an annual renewal fee for my membership?
Not necessarily. If you are paying for your Business Membership monthly, then your membership is renewed each month when you pay your membership fee. If you purchased your annual membership all at once, then you will be billed for 12 more months after your year is up.
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What happens if my credit card declines?
If your credit card declines, you will receive an email or a call letting you know that it did. You should immediately log into the website and pay your bill with a different credit card. In the days to follow the decline, we will attempt to re-run your credit card again. If your bill is not resolved, your membership will be automatically suspended. If it is not resolved shortly afterwards, your membership will be cancelled.
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Can I pay with cash or by mailing in a check or money order?
Yes, you can settle a past due by bringing cash to our office, or by mailing in a check or money order, but automatic monthly billing must be done by credit card on a regular basis.
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How do I change the credit card I have on file?
You can change your credit card at any time by clicking on MY ACCOUNT, then CREDIT CARDS, then UPDATE MY CREDIT CARD.
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Will I receive a paper bill in the mail?
No, all billing for the Black Business Network is done automatically. You can view your bill online by logging into your account clicking on MY ACCOUNT, then MY ORDERS.
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How much does it cost to upgrade to a higher membership?
If you upgrade within 30 days of joining, then you have the option of paying the difference between the cost of the old position + activation and the new one if you choose, but your monthly billing date will stay the same. If you upgrade after 30 days from the day you joined, then it costs the full price + activation of the new membership position, and you will get a new monthly billing date 30 days from the date of your upgrade.
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How do I upgrade my membership?
Upgrading is easy. Just log into your account, click on MY ACCOUNT, then MY MEMBERSHIPS, then UPGRADE, and follow the directions. If you are upgrading within 30 days of signing up for a business membership, call (404) 305-0300 to have a representative process your upgrade.
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Can I step down to a lower membership position?
Yes. After your initial contract term is complete, you can downgrade your membership level. Just log in, click on MY ACCOUNT, then go to MY MEMBERSHIPS and follow the directions.
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How do I cancel my membership?
To cancel your membership, just log into your account, click on MY ACCOUNT, then MY MEMBERSHIPS, then BLACK BUSINESS NETWORK, then CANCEL, and follow the directions.
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If I cancel my membership, what happens to my orders?
If you are a Supplier and cancel your business membership, then you lose access to your orders and order history, as well as future orders. You also forfeit any future wholesale commissions. Your products will also automatically be removed from the Buy Black Today online store. It is highly recommended that you continue your Black Business Network membership.
